{"id":27387,"date":"2023-07-15T12:18:31","date_gmt":"2023-07-15T19:18:31","guid":{"rendered":"https:\/\/occupysf.net\/?p=27387"},"modified":"2023-07-15T12:52:30","modified_gmt":"2023-07-15T19:52:30","slug":"chatgpt-was-born-in-san-francisco-why-isnt-the-city-fully-embracing-ai-yet","status":"publish","type":"post","link":"https:\/\/occupysf.net\/index.php\/2023\/07\/15\/chatgpt-was-born-in-san-francisco-why-isnt-the-city-fully-embracing-ai-yet\/","title":{"rendered":"ChatGPT was born in San Francisco. Why isn\u2019t the city fully embracing AI yet?"},"content":{"rendered":"\n<p><a rel=\"noreferrer noopener\" href=\"https:\/\/www.sfchronicle.com\/author\/chase-difeliciantonio\/\" target=\"_blank\"><\/a><a rel=\"noreferrer noopener\" href=\"https:\/\/www.sfchronicle.com\/author\/chase-difeliciantonio\/\" target=\"_blank\">Chase DiFeliciantonio<\/a><\/p>\n\n\n\n<p>July 14, 2023Updated: July 14, 2023 4:57&nbsp;p.m.  (SFChronicle.com)<\/p>\n\n\n\n<figure class=\"wp-block-image\" id=\"1-image-24031944\"><img decoding=\"async\" src=\"https:\/\/s.hdnux.com\/photos\/01\/33\/53\/13\/24031944\/3\/1200x0.jpg\" alt=\"A bicyclist rides along Market Street past the building where the SFMTA headquarters is located on Van Ness Avenue in San Francisco. The transit agency says it is looking into using artificial intelligence in some capacities.\"\/><figcaption class=\"wp-element-caption\">A bicyclist rides along Market Street past the building where the SFMTA headquarters is located on Van Ness Avenue in San Francisco. The transit agency says it is looking into using artificial intelligence in some capacities.Benjamin Fanjoy\/Special to The Chronicle<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image\" id=\"2-image-24031957\"><img decoding=\"async\" src=\"https:\/\/s.hdnux.com\/photos\/01\/33\/53\/13\/24031957\/3\/1200x0.jpg\" alt=\"City Hall reflects from a bus window on McAllister Street in San Francisco on Thursday.\"\/><\/figure>\n\n\n\n<p>Earlier this year, New York City Public Schools blocked access to&nbsp;<a href=\"https:\/\/www.sfchronicle.com\/bayarea\/article\/panic-chatgpt-cheating-ebbs-teachers-start-see-17867032.php\">ChatGPT<\/a>, the chatbot built by OpenAI and launched this past November that ignited the current wave of innovation in machine-learning artificial intelligence tools. Then, in May, the department changed course, embracing the chatbot and even using it to create lesson plans and to grade papers.<\/p>\n\n\n\n<p>It\u2019s an example of a city-level agency adjusting policies in real time when it encounters a new, transformative technology. But, in San Francisco, where&nbsp;ChatGPT was born, many city officials across separate departments say there are no policies in place about how employees and contractors should use machine-learning technology, or other kinds of artificial intelligence, when providing city services.<\/p>\n\n\n\n<p>Neither the city\u2019s Department of Technology nor&nbsp;<a href=\"https:\/\/sf.gov\/departments\/committee-information-technology-coit\">Committee on Information Technology<\/a>, whose job it is to make \u201cdecisions regarding the future of San Francisco\u2019s technology,\u201d responded to emails.<\/p>\n\n\n\n<p>When The Chronicle asked how various city departments might use artificial intelligence, many of those queries were redirected to the city\u2019s technology department, the mayor\u2019s office or the office of the city administrator. Follow-up queries on individual department policies on AI made it clear the mayor\u2019s office and the city administrator are working on policies but nothing is yet in place.&nbsp;<\/p>\n\n\n\n<p>\u201cThe Mayor has asked the City Administrator\u2019s Office to undertake the lead in developing guidelines for AI, particularly generative AI, so that we can best incorporate this new technology in how we serve the public,\u201d Jeff Cretan, spokesperson for Mayor London Breed, said in an email.<\/p>\n\n\n\n<p>Even the San Francisco Unified School District, which has lessons that focus on digital ethics and agency, doesn\u2019t have a policy on how AI should or should not be used and hasn\u2019t weighed in on the use of tools like ChatGPT, spokeswoman Laura Dudnick wrote in an email.<\/p>\n\n\n\n<p>\u201cThe district is aware of this technology and will continue to monitor the impact of AI, as we do with any changes that may affect the education space,\u201d&nbsp;Dudnick said. \u201cWe are currently not blocking this technology use nor have we created or changed policy as a result.\u201d<\/p>\n\n\n\n<p>More for you<\/p>\n\n\n\n<ul>\n<li><a href=\"https:\/\/www.sfchronicle.com\/bayarea\/article\/sf-artificial-intelligence-bill-gates-mayor-breed-18112838.php\"><\/a><a href=\"https:\/\/www.sfchronicle.com\/bayarea\/article\/sf-artificial-intelligence-bill-gates-mayor-breed-18112838.php\">S.F. is the \u2018best place to start an AI company,\u2019 says OpenAI president. Could a tech revolution bring a new boom?<\/a><a href=\"https:\/\/www.sfchronicle.com\/bayarea\/article\/sf-artificial-intelligence-bill-gates-mayor-breed-18112838.php\"><\/a><a href=\"https:\/\/www.sfchronicle.com\/bayarea\/article\/sf-artificial-intelligence-bill-gates-mayor-breed-18112838.php\"><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.sfchronicle.com\/tech\/article\/s-f-openai-chatgpt-investigation-ftc-18199005.php\"><\/a><a href=\"https:\/\/www.sfchronicle.com\/tech\/article\/s-f-openai-chatgpt-investigation-ftc-18199005.php\">S.F.\u2019s OpenAI is reportedly under investigation by the FTC<\/a><a href=\"https:\/\/www.sfchronicle.com\/tech\/article\/s-f-openai-chatgpt-investigation-ftc-18199005.php\"><\/a><a href=\"https:\/\/www.sfchronicle.com\/tech\/article\/s-f-openai-chatgpt-investigation-ftc-18199005.php\"><\/a><\/li>\n<\/ul>\n\n\n\n<p>In a recent&nbsp;<a href=\"https:\/\/www.wired.com\/story\/boston-generative-ai-policy\/\">article in Wired<\/a>, Beth&nbsp;Noveck, a professor at Northeastern University\u2019s Institute for Experiential AI, pointed out that Boston has actually encouraged its employees to use generative AI like ChatGPT to potentially improve their work output \u2014 including using it to draft emails and memos more quickly or to rapidly translate complex government language into more digestible text or other languages.<\/p>\n\n\n\n<p>\u201cAt the very least it\u2019s like a really good word processor,\u201d&nbsp;Noveck, who previously served as the chief innovation officer for the state of New Jersey, told The Chronicle.<\/p>\n\n\n\n<p>She added that generative AI programs could be used by city workers to respond to a citizen looking for services in their native language more easily, or more quickly respond to a job applicant, comparing the current generation of&nbsp;chatbots to Microsoft Word\u2019s \u201c<a href=\"https:\/\/www.seattlemet.com\/news-and-city-life\/2022\/08\/origin-story-of-clippy-the-microsoft-office-assistant\">Clippy<\/a>&nbsp;on steroids.\u201d<\/p>\n\n\n\n<p>Noveck acknowledged the risks of unleashing a potent technology with a penchant for&nbsp;<a href=\"https:\/\/www.nytimes.com\/2023\/05\/01\/business\/ai-chatbots-hallucination.html\">hallucination<\/a>&nbsp;into a public system, but said any city-level organization that doesn\u2019t at least have guidelines in place for how the tech should or should not be used nine months after the release of ChatGPT is behind the curve.<\/p>\n\n\n\n<p>\u201cI think there are very real concerns,\u201d about using AI algorithms, which are a long way from foolproof, for performing the hugely consequential decision-making of government, like determining prison sentences or health care eligibility, she said. \u201cBut we\u2019re not going to figure out what the problems are unless we try it.\u201d<\/p>\n\n\n\n<p>Many San Francisco city departments already use services that incorporate artificial intelligence, Cretan said.<\/p>\n\n\n\n<p>\u201cFor example the Airport has a parking assistance system that uses AI to assist the public in finding their vehicle,\u201d Cretan said. \u201cOther Departments use&nbsp;chatbots to help with customer service interactions, just as we know exists in the broader private market,\u201d Cretan added, although one of those programs has been in place since May 2021.&nbsp;<\/p>\n\n\n\n<p>He acknowledged the technology presents opportunities that require guidelines the city does not have in place yet.<\/p>\n\n\n\n<p>Asked about how the San Francisco Municipal Transportation Agency might use the technology, spokesman Stephen Chun said, \u201cWe have plans to look into automation to some degree to help business processes be more automated and efficient. We are not there yet.\u201d<\/p>\n\n\n\n<p>He also declined to make SFMTA director Jeffrey Tumlin available for an interview.<\/p>\n\n\n\n<p>Chun pointed to a pilot program connected to SFMTA\u2019s traffic flow software that \u201cuses some AI to understand how long to leave a light green for a vehicle, (but) we still need to consider how powerful AI is and it needs to be carefully adopted and managed.\u201d<\/p>\n\n\n\n<p>It was not clear when those programs were implemented.<\/p>\n\n\n\n<p>Chun did not respond to a follow-up question on whether city workers and contractors are allowed to use AI technology at work.<\/p>\n\n\n\n<p>The only department reached by The Chronicle that could point to a specific policy on the topic of AI was the San Francisco City Attorney\u2019s Office.<\/p>\n\n\n\n<p>In an email,&nbsp;Jen Kwart, director of communications and media relations, highlighted language from city contracts with some tech vendors that prohibits outside companies from using city data to train machine-learning programs, but does not touch on how the technology should be used.&nbsp;<\/p>\n\n\n\n<p>Otherwise,&nbsp;Kwart said, \u201cThe City has not issued any broad guidance or policies on generative AI, to our knowledge.\u201d<\/p>\n\n\n\n<p>Reach Chase DiFeliciantonio:&nbsp;<a href=\"mailto:chase.difeliciantonio@sfchronicle.com\">chase.difeliciantonio@sfchronicle.com<\/a>; Twitter: @ChaseDiFelice<a rel=\"noreferrer noopener\" href=\"https:\/\/www.sfchronicle.com\/author\/chase-difeliciantonio\/\" target=\"_blank\"><\/a><\/p>\n\n\n\n<p>Written By <a rel=\"noreferrer noopener\" href=\"https:\/\/www.sfchronicle.com\/author\/chase-difeliciantonio\/\" target=\"_blank\">Chase DiFeliciantonio<\/a><a href=\"https:\/\/twitter.com\/chasedifelice\"><\/a><\/p>\n\n\n\n<p>Chase DiFeliciantonio is a reporter at The San Francisco Chronicle on the Transformation team, where he covers tech culture, workplace safety and labor issues in San Francisco, Silicon Valley and beyond. Prior to joining The Chronicle, he covered immigration for the Daily Journal, a legal affairs newspaper, and a variety of beats at the North Bay Business Journal in Santa Rosa. Chase has degrees in journalism and history from Loyola University Chicago.VIEW COMMENTS<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/www.sfchronicle.com\/\"><img decoding=\"async\" src=\"https:\/\/www.sfchronicle.com\/img\/logos\/black\/logo.svg\" alt=\"San Francisco Chronicle Homepage - Site Logo\"\/><\/a><\/figure>\n\n\n\n<p><img decoding=\"async\" src=\"https:\/\/www.sfchronicle.com\/img\/core\/hearst_newspapers_logo.svg\" alt=\"HEARST newspapers logo\">\u00a92023 Hearst Communications, Inc.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chase DiFeliciantonio July 14, 2023Updated: July 14, 2023 4:57&nbsp;p.m. (SFChronicle.com) Earlier this year, New York City Public Schools blocked access to&nbsp;ChatGPT, the chatbot built by OpenAI and launched this past November that ignited the current wave of innovation in machine-learning artificial intelligence tools. Then, in May, the department changed course,&#8230; <a class=\"continue-reading-link\" href=\"https:\/\/occupysf.net\/index.php\/2023\/07\/15\/chatgpt-was-born-in-san-francisco-why-isnt-the-city-fully-embracing-ai-yet\/\"> Continue reading <span class=\"meta-nav\">&rarr; <\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[799],"_links":{"self":[{"href":"https:\/\/occupysf.net\/index.php\/wp-json\/wp\/v2\/posts\/27387"}],"collection":[{"href":"https:\/\/occupysf.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/occupysf.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/occupysf.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/occupysf.net\/index.php\/wp-json\/wp\/v2\/comments?post=27387"}],"version-history":[{"count":2,"href":"https:\/\/occupysf.net\/index.php\/wp-json\/wp\/v2\/posts\/27387\/revisions"}],"predecessor-version":[{"id":27390,"href":"https:\/\/occupysf.net\/index.php\/wp-json\/wp\/v2\/posts\/27387\/revisions\/27390"}],"wp:attachment":[{"href":"https:\/\/occupysf.net\/index.php\/wp-json\/wp\/v2\/media?parent=27387"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/occupysf.net\/index.php\/wp-json\/wp\/v2\/categories?post=27387"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/occupysf.net\/index.php\/wp-json\/wp\/v2\/tags?post=27387"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}